Business Process Management and Outsourcing
Organisations today are heavily based around business processes. Over
time, business processes can become an overhead on the organisation, and
business process management can be seen as a means of effectively
managing complex and interacting business processes. This is
particularly important in the new digital economy, where real-time
information and shorter business cycles act as driving forces for
business process improvements. Organisations often turn towards business
process re-engineering (BPR) for optimising or streamlining their
business processes. In some cases, it may be more efficient for the
organisation to outsource business processes in order to concentrate on
core business processes. This subject also covers motivations for
business process management, BPR methodology, the effect of IT on
business process, business process modelling, workflow systems and
managing business process transition.
Prerequisites
Last modified 27 Aug 2008